Here are a few of the common questions that we get, along with their answers. We will add to this list when we get more frequently asked questions. Submit a ticket if any of your questions are not answered here.
Take a look at our Getting Started page.
This may be because your ISP/email provider is flagging the emails as spam and either deleting them or placing them in a spam folder. Turning off your ISP/email provider’s spam filter should resolve this issue. If this doesn’t work, then please submit a ticket and we will be happy to assist you in resolving the problem.
Submit a ticket and we will be happy to assist you in resolving the problem.